Terms & Conditions

GENERAL

Taking equipment into a corrosive marine environment obviously comes with risk.

Under no circumstances is the company responsible for any loss or damage to camera equipment, loss of income, personal injury or death, or any costs incurred by users of our products.

Our product undergoes strict quality control screening and testing prior to shipping to our customers. 

It is highly recommended that all users perform their own testing of the product within the proposed use environment. 

Users must read and understand our instruction manuals prior to using our products with camera equipment fitted.

There is a margin for user error when using our products that may result in loss or damage to your equipment if it is not used or maintained properly.

The user of any product sold by the company assumes all liability associated with the use of the product. 

The user agrees to hold the company and its respective officers, directors and employees harmless from and against loss, damages, liabilities and expenses, including legal fees incurred in connection with any claim against the company. 

By accepting the terms of conditions when placing an order, you accepting the risk associated with the use of our products, and understand all of the above information.

KNEKT is not affiliated with GoPro, DJI or Sony.

Warranty

KNEKT products come with a 12 month warranty against defects & workmanship from the date of purchase on new items. The liability of the company shall not exceed the value of the item.

Our Warranty does not cover:

  • Misuse of the product
  • Lack of care and maintenance
  • Use of the product beyond the rated conditions
  • Damage caused by dropping or excessive force
  • Damage to other products used in conjunction with KNEKT products.

The company  is not responsible for shipping costs for warranty claims.

Returns

  • Returns will only be accepted within 14 days of receipt of goods
  • Refunds will only be provided if the returned items are in as-new condition, and must not have been used or damaged in any way
  • A 10% restocking fee applies to all returned or exchanged
  • Proof of purchase is required

 

Payment

All purchases are processed through PayPal in Australia Dollars.

We do not guarantee the accuracy of any foreign currency information. All non-AUD currency amounts displayed are estimates provided for general information purposes only. The final amount shown in your cart is in Australian Dollars. The estimated product price does not include customs, duty fees and/or taxes. Your credit card company may charge you a conversion fee.

 

Shipping

All orders are shipped from our warehouse in Wollongong, NSW, Australia.

Delivery is made by a third-party courier. Local deliveries may be made by Australia Post or DHL. International deliveries may be made by DHL, FedEx or replaced by local Post in some areas.

Shipping time will vary depending on your location. Please allow for 2-7 days for delivery.

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